
Shared 24 March, 2025
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LJ Hooker Group, an Australian real estate group, has partnered with Ailo, a property management platform, to assist its franchise network to lead in consumer experience and unlock new commercial opportunities.
Ailo is an all-in-one property management platform designed to handle payments and accounting, communication, and workflows. Unlike legacy property management software, Ailo helps property managers move beyond admin tasks and focus on building strong relationships with homeowners and renters.
LJ Hooker Head of Network Australia, Chris Keating said, “We’re seeing LJ Hooker property managers extract efficiencies, improve their service offering and improve margins through adoption of the Ailo platform.”
Shane Colquhoun, Principal Licensee of LJ Hooker Nerang, said, his team has never been happier: they’ve dramatically reduced the hours spent on administration, arrears sit below 1%, clients are happier, and they’ve even had creditors ringing to say thank you because they are getting paid faster.
“I’ve never seen anything like it. The platform truly is working for us. It’s a better experience for everyone,” he said.
Ailo Head of Enterprise Sales, Benjamin Ling said, “We love partnering with progressive industry partners like LJ Hooker, which not only wants to provide a superior customer experience, but also shares our vision of transforming the property management industry,” he said.
“The future of property management is centred around the customer experience. And the Ailo platform is the only all-in-one property management software on the market built from the ground up to help agencies deliver exceptional customer experiences efficiently.”
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