Key topics addressed:
1) Operational Levers in a Changing Market: How has the role of PBSA owners changed in recent years?
i.e. Has it become more operational, more customer-focused? Are there higher rates? Is NOI more important than ever?
2) Overcoming Operational Hurdles: With a decent new-development pipeline and significant retrofit volume – what modern levers can be pulled to maximise investment value?
3) Leveraging Real-Time Insights to Maximise NOI: How can real-time data and analytics help PBSA operators address water inefficiencies?
4) Action Steps: What practical steps should PBSA operators take to implement smarter utility management for greater cost savings, asset protection, and resident satisfaction?