Shared 13 May, 2025
Conversational AI startup VerbaFlo has announced a strategic partnership with Vita Student, a student accommodation provider, to bring conversational AI to booking and tenant engagement operations.
The rollout will see VerbaFlo’s conversational AI platform embedded across Vita Student and House of Social (HOS) digital channels, providing support to prospective and current tenants. The deal reflects a growing push within real estate and hospitality sectors to adopt AI-driven automation for cost efficiency and improved customer experience.
With AI handling repetitive queries, Vita expects to improve lead-to-booking conversion rates, support outbound campaigns, and streamline rebooking journeys.
“Our partnership with Vita Student is grounded in our shared vision to redefine the student accommodation experience through the power of conversational AI,” said Sayantan Biswas, CEO and co-founder of VerbaFlo. “We’ve both seen first-hand how property teams have to juggle a large volume of inquiries… all whilst expanding their operations and maintaining a high level of customer service.”
“By embracing AI-driven solutions, we’re not only addressing the evolving needs of today’s students but also shaping the future of how student accommodation is managed and experienced,” said Max Bielby, Chief Operations Officer at Vita Student. “Partnering with VerbaFlo… is a testament to our pursuit of excellence.”
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