
Entrata has announced a long-term strategic collaboration with OpenAI for Autonomous Property Management™.
Under the agreement, Entrata will gain expanded access to OpenAI’s AI models to enhance its existing agents and accelerate development of new autonomous capabilities. For property teams, this will mean more efficient operations across leasing, resident communications, maintenance coordination, accounting, payments, operations, and portfolio management.
For residents, it will mean faster service, more responsive communication, and a better living experience. Entrata will also expand its use of OpenAI tools, including plans to make Codex available to employees across the company, as teams use AI agents in their day-to-day work across product development, engineering, and business operations.
Denise Holland Dresser, Chief Revenue Officer at OpenAI, said, “With models like GPT-5.5 and tools like Codex, Entrata can empower employees with new AI capabilities that drive more efficient operations and deliver higher levels of customer satisfaction.”
Adam Edmunds, Chief Executive Officer of Entrata, said, “There’s a lot of repetitive work in property management. For twenty years, property management software assisted with that work. The next generation will own it, so property teams can focus on their residents. We’ve been building toward this moment, and with OpenAI, we’re not just participating in that future. We will help define it.”
Join our community of 200,000+ real estate leaders and get weekly insights and updates with our newsletter.









*Offer ends on Friday, 7th February.