Insights provided by:

> Fiona Sawkill, Director, Digital Advisory, CBRE

> Thomas Kaechele, Director, Head of Germany, M&G Real Estate

> Paddy Philips, Head of ESG, Director of Asset & Portfolio Management, CapitaLand

> Sam Walton, Industry Growth Manager, Mitsubishi Electric

> Denz Ibrahim, Head of Futuring & Placemaking, Legal & General

> Claire Callan, Smart Places Technical Director, WSP

> Shahid Waseem, Director of Building Services and Engineering, Urbanest

> Tom Cazalet, Director – Development, Hines

> Neil Carter, Head of Retail Operations, British Land

> Rui Gomes, Partner, Head of Operations, Asset Services EMEA, Cushman & Wakefield

> Warwick Smith, Director, Technical Services, Avison Young

> Andres Guzman, Senior Director – Head of ESG, Europe, Tishman Speyer

> Glen Carpenter, Client Solutions Manager, Operational Intelligence

> Jon Cook, Business Development Manager, Mitsubishi Electric