Mews has announced its new affiliation with Preferred Hotels & Resorts as the addition to the brand’s Alliance Partner Program. Through the partnership, Preferred Hotels & Resorts member properties across the Americas and EMEA can access Mews, the AI operating system for hospitality, with solutions spanning PMS, POS, RMS, Housekeeping and Payments.
Mews brings reservations, payments and guest preferences into one connected system, helping hotel teams reduce manual work and avoid switching between systems. The partnership expands the resources available to Preferred Hotels & Resorts’ global portfolio of more than 650 hotels, resorts, residences, and unique hotel groups across 80 countries.
Michael Osgood, Vice President of Preferred Hotels & Resorts, said, “Mews gives them one connected system for the front desk, payments and guest experience. That frees teams to spend less time on manual work and more on the personal touches guests remember.”
Matthijs Welle, CEO of Mews, said, “Many independent hotels are running lean operations, with the owner, the GM and the front desk team as the heart of the brand, so every hour lost to clunky systems is an hour taken away from their guests. Mews gives them that time back, so the team can get on with looking after guests. Preferred Hotels & Resorts has built a community around individuality, and its members are some of the most distinctive hotels out there.”
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