dormakaba has signed a binding agreement to acquire Alliants, the guest experience technology partner for hospitality brands. The acquisition aims to expands the company’s hospitality offering beyond physical access control, connecting room entry with digital guest engagement to support a guest journey while preserving customer choice.

Alliants provides proprietary guest experience software and managed services that help hotels serve guests from pre-arrival through their stay and beyond. Its capabilities include concierge, contactless check-in, mobile key, payments, messaging, and agentic AI.

By pairing Alliants’ established experience platform with dormakaba’s portfolio and scale, hotels will have the option for an end-to-end solution across digital guest engagement, access, and hotel operations.

Both dormakaba and Alliants will remain interoperable with other providers across the tech stack providing real choice for hotels to work with other manufacturers and software partners to best fit their needs.

Till Reuter, CEO of dormakaba, said, “Hotel owners and operators increasingly view access and guest experience as part of the same strategy. Alliants adds proven technology and deep hospitality expertise that help us better serve hotels today and as their needs evolve. Hospitality is a key growth vertical for dormakaba, and this acquisition reflects our continued investment in the sector globally while broadening the value we can deliver to hotel customers.”

Tristan Gadsby, CEO and Founder of Alliants, said, “Access and guest experience stopped being separate problems some time ago; the industry’s tooling just hasn’t caught up. Together we can offer hotels one route through it without asking them to give up the partners they already trust.”

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