Rachel Graham, Chief Digital & Information Officer, The Planning Inspectorate

The Planning Inspectorate is the government agency responsible for dealing with planning appeals, national infrastructure applications, and local plan examinations in England and Wales. The organization plays a critical role in the UK’s built environment, ensuring that the planning system is fair, open, and transparent.

The agency is focused on digital transformation to streamline its complex decision-making processes. By utilizing data and modern case management technology, The Planning Inspectorate ensures that land-use decisions are made efficiently, supporting the national goal of increasing housing supply and modernizing infrastructure.